1.0 OBJECTIVE:
To lay down a standard procedure for Annual Maintenance Contract (AMC) of Quality Control critical Instruments.
2.0 SCOPE:
This procedure is applicable for the most sophisticated and costly equipment, which cannot be repaired / serviced within the factory premises by the trained service engineers (depute by the manufacturer) in Quality Control Laboratory
3.0 RESPONSIBILITY:
Officers / Executive – Quality Control shall be Responsible for compliance of this SOP.
4.0 ACCOUNTABILITY:
Manager- Quality Control and Head QA shall be accountable for compliance of this SOP.
5.0 ATTACHMENTS:
List of instrument to be covered under annual maintenance contract Attachment-I
Preventive maintenance program of instrument as per AMC Attachment-II
6.0 PROCEDURE:
6.1 List out the Instruments/Equipment’s to be covered under AMC as per Attachment-I
6.2 After normal warranty period of the particular instrument, communicate the company who supplied the said equipment to submit their proposal for Annual Maintenance Contract.
6.3 Evaluate the terms and conditions of contract and remuneration given by company and inform the Company for personal discussion for any queries to be clarified along with the purchase Department.
6.4 On successful explanation for the queries raised from company, authorized person shall sign a contract with that particular company for one year.
6.5 Follow the preventive maintenance programme of instrument as format mention in Attachment-II.
6.6 Carry out the preventive maintenance of instrument as per schedule agreed in AMC with respective party.
6.7 Renew the contract on company’s terms and conditions on yearly basis.
7.0 REFERENCES:
In-house
8.0 ABBREVIATIONS:
SOP: Standard Operating Procedure
QC: Quality Control
QA: Quality Assurance
AMC: Annual Maintenance Contract
9.0 DISTRIBUTION LIST:
Quality Assurance Department
Quality Control Department
- HISTORY OF REVISION:
| Version No. | Date of Revision | Reason for Revision |
| Attachment –I |
| Sr. No. | Name of Equipment | Make | ID. No. | AMC Scheduled Date |
|
|
Attachment –II
Department: Quality Control
| Sr.
No. |
Name of the Instrument / Equipment | Make | Inst. ID. | AMC Period | Total No. of Visit as per AMC | Actual Month of Visit | Schedule | Remarks | |||
Checked By : Approved :
Date : Date :
