- OBJECTIVE:
To lay down the Procedure for Vendor Qualification &for Vendors.
- SCOPE:
This Procedure is applicable for qualifying the vendors for all the raw material and packing materials
- RESPONSIBILITY:
Officer QA shall be responsible for the procedure mentioned in this SOP.
- ACCOUNTABILITY:
Head QA shall be accountable for the implementation of this SOP.
- ATTACHMENTS:
Vendor registration Form -Attachment-I
Vendor audit and development form -Attachment-II
Vendor Quality Audit Checklist -Attachment-III
Vendor assessment and approval Checklist -Attachment-IV
Approved Vendor list Raw/Packing material -Attachment-V
Vendor Quality Agreement -Attachment-VI
6.0 PROCEDURE:
- VENDOR AUDIT TEAM:
6.1.1 Head QA / His designee
6.1.2 Manager QC / His designee
6.1.3 Manager Purchase / His designee
6.1.4 Head Production / His designee, as appropriate
- PROCEDURE FOR NEW VENDOR APPROVAL:
- Based on the reputation quality standards and marketing trend analysis, Purchase Department shall initiate to make a vendor list for material.
- Purchase department shall send copy of specifications/other requirement (as applicable) to the vendor.
- After receiving the feedback from vendor on capability of supplying the required quality material, ask for quotation.
- Once the initial commercial terms are satisfied /agreed by the company and vendor, request shall be done for samples along with Certificate of Analysis COAs.
- QC Manager shall assess the quality of the samples and review the vendor COAs and give feedback to Head-Quality Assurance.
- QA Head shall communicate the results of sample analysis along with recommendations to purchase department who communicate the same to vendor.
- Additional sample, if required, shall be received and assessed for quality.
- Once the sample meets the requirements, QA Head discussed with Purchase department and starts the vendor approval process.
- Vendor Qualification shall be perform through Vendor Questionnaires.
- QA send the Vendor Audit/Evaluation Questionnaire as per Attachments I, II and III to Vendor and Vendor Fill the Questionnaire and send back to QA with required Supporting Documents.
- QA evaluate the Vendor filled Questionnaire and supporting documents
- Head Quality Assurance shall approve the vendor based on the following parameter.
- Vendor’s facility and documents shall be compliance with Good Manufacturing Practice (GMP).
- Sample compliance to specifications.
- Delivery schedule/other commercial terms agreeable.
- Update the approved vendor list and maintained in QA and distribute the copies to stores,QC etc. as applicable.
- If any discrepancy observed during vendor evaluation through Questionnaires, QA Head can plan for Vendor Physical Audit.
- Vendor Physical Audit shall be performed through Questionnaire of Checklist for manufacturers/suppliers audit for Raw/Packing Materials as per attachments – I, II and III as per format no.
- Purchase Department to coordinate and plan for vendor audit schedule in consultation with QA/QC/Production department heads and confirm the same
- Vendor audit teams conduct the vendor audit to assess the Good Manufacturing Practice (GMP) and other quality system standards of the vendor’s facility.
- During the audit impress upon the vendor the importance of GMP, quality and other tests desired by the company with the respect to their quality policies.
- During the audit educate the vendor, if required, on GMP, product specifications, quality standards etc.
- Head Quality Assurance shall approve the vendor based on the following parameter.
- Compliance of vendor’s facility to Good Manufacturing Practice (GMP) standards.
- Sample compliance to specifications.
- Delivery schedule/other commercial terms agreeable.
- Update the approved vendor list maintained in QA and distribute the copies to stores, etc. as applicable.
- Plan for periodic vendor audit in view with following.
- In case of frequent quality problems.
- In case of any major modifications in vendor’s facility.
- As per routine Quality Assurance plan.
- VENDOR RATING:
- In case of multiple vendors for one material, after the successful completion of the vendor audit/Evaluation the rating is given by Head Quality Assurance based on the following.
- Vendor’s GMP Compliance/Quality System standards.
- Performance with respect to quality delivery schedule during supply.
- of non-conformance in supply (if any).
- Grading are given I, II & III (Chronologically) viz., I indicating “Best & Preferable”, II indicating “Ideal and equally preferable”, III indicating “Qualified and Acceptable”.
- In case of continues rejection of material two times within a supply of 3 consignments, the vendor shall be blacklisted. Similarly more than 4 rejections within a year shall be considered for blacklisting the particular vendor.
- In such cases re-qualification of the vendor requires approval from Head- Quality Assurance, subject to management authorization.
- Procedure for preapproval/ provisional approval of existing vendor.
- Purchase Department in consultation with QA/QC Head to decide the vendor pre-approval based on the following.
- Reputation of the vendor.
- Vendor’s agreement to supply material meeting the “Specification”
- Review of vendor COAs.
- Other related commercial terms.
- Insist a “sample” in case the requirement is felt before supplying the consignment (it is merely based on the individual material, category and based on the assessment of technical competence of the vendor).
- Insist COAs along with supply of material.
- Test and inspect the quality of material by following 100% identification (for Active Pharmaceutical ingredients and Excipients) and testing of all quality parameters.
- Manager Quality Control shall communicate the results of quality testing of material to Quality Assurance department.
- Head Quality Assurance shall assess the quality test results and based on this to consider the provisional/pre-approval of the vendor for further supply. Accordingly update the approved vendor list and indicate the provisional approval status.
- The following parameters shall be considered significant for the provisional approval/pre-approval of vendor (Applicable only to supplier of excipients and other non printed packing materials).
- Continuous supply of consignments meeting the Specified requirements.
- GMP Certificate of the vendor’s facility/other quality Accreditations like ISO certification etc.
- Document the approval status of the vendor as per Format No. SOP/QA/015/F04-00.
- Frequency of vendor audit
- Routine vendor audit will be conducted once (minimumin 5 years).
Note 1:Head-QA shall initiate change control for the change of existing vendor or other alternative vendor in accordance with SOP No- SOP/QA/003, Procedure for Change Control.
Note 2: Change in the vendor shall not be applicable to the countries where commitment of specific vendor has been made. In such case prior approval of the respective regulatory agencies/license holder shall be obtained before change of vendor
7.0 REFERENCES:
In-house
8.0 ABBREVIATIONS
QA – Quality Assurance
SOP – Standard Operating Procedure
9.0 DISTRIBUTION LIST:
Quality Assurance
Quality Control
Production
Warehouse
10.0HISTORYOF REVISION:
VersionNo. | EffectiveDate | Reason for Revision |